Keyword

Emotional Intelligence, Family Business, Job Performance, team leader, Job satisfaction, Turnover

Abstract

A consideration of emotion has been traditionally neglected in the context of family business. In this study, the Lebanese family businesses were explored to examine all the dimensions and the specificity of the emotional intelligence (EI) of teams’ leaders. Multiple regressions were applied to investigate the impact of EI on employee’s job performance, job satisfaction and turnover. The results showed that there is a significant and positive impact of leader EI on employee job performance and job satisfaction. Moreover, the findings indicate that the implication of the family member as a team leader increases the positive relationship between EI and employee job performance and satisfaction. The family managers feel more dependent to their organization which can lead to create a general emotion affecting positively the job performance and the satisfaction. However, our results have not support any relation between Leader’s EI and employees’ turnover level


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