Keyword

Information Communication Technology, Productivity, Local Government Administration, Role.

Abstract

The rationale for this research survey is to establish the need for the third tier of government to embrace ICT to enhance its performance. The objective of this study is to ascertain the effectiveness of the role of Information Communication Technology (ICT) in enhancing productivity in the local government administration, in Benue State, Nigeria. The researcher adopted a quasi experimental research design technique. The population for this study consisted of all the 23 local governments in Benue State in which 5 employees were judgmentally sample using 5-point Likert scale questionnaire. Pearson chi-square test was employed in testing the two (2) formulated hypothesis. The findings from the research revealed that Information Communication Technology (ICT) have played a positive role in areas of computerization of Internal Accounting, payroll operations, word processing and Budget planning and administration, job costing, scanning documentation and mapping, decision support, online training/learning, urban planning amongst others in the 23 local government areas of Benue State, Nigeria. The study also found that there exist several problems militating against ICT effective applications. These problems include lack of technical skills, acquisition of obsolete equipment, erratic power supply, ineffective regulation amongst others. The research recommended that local government administrators should make further investment in Information Communication Technology (ICT) a top pri


Full Text : PDF
References
  • Agboola, A.A. (2006). Information and Communication Technology (ICT) in Banking Operations in Nigeria. OAU: Ile-Ife, Nigeria.
  • Ahmed, H. et al (2006). Measuring the Impact of ICT on Women in Bangladesh.
  • Available: http://iec.cugh.Edu.on/worldcom2006?EEE4168.pdf.
  • Arokoyo, T. (2008). The Use of Information and Communication Technologies in Nigeria Agricultural Extensions Services. In Orgundamoru, B.O. Ed, Agricultural Extension Methodologies.
  • Ayo, C.K. (2006). The Prospects of E-commerce Implementation. Nigeria, Journal of Internet Banking and E-commerce, 11(3).
  • Bagozzi, R.P. Davis, F.D. and Warshand, P.R. (1992). Development and test of a theory of technological learning and Usage. Human Relations, 45(7): 660-685.
  • Cole, G.A. (2002). Personnel and Human Resource Management. 5th Edition; London: Biddles Limited.
  • George, J.M. and Jones, G.R. (2006). Contemporary Management. 4th Edition; Boston: Irwin McGraw Hill.
  • Griffins, R.W. (1997). Management. 5th Edition; New Delhi: A.I.T.B.S Publishers and Distributors.
  • Gurmurthy, A. (2004). Gender and ICTS: Overview Report. Bridge Development.
  • Kagbajola, D. (2004). The Impact of Information Technology on Nigerian Economy: A Study of Manufacturing and Service Sectors in Southwestern and Southeastern Zones of Nigeria. African Technology Policy Studies Network Nairobi Working Paper Series No. 39. 
  • Mike, J. (2002). Information and Communication Technology (ICTS) as Tools for Improving Local Governance in Africa. Study done on the 25 September in the framework of the UNESO Cross-Cutting Project on e-Governance Capacity Building. 
  • Ogala, E. (2003). Computers and Human Development in the 21st Century. Journal of Economics and Management Studies, Vol. 1. No. 1, July-December 2003.
  • Rao, S.S; Mett, G. and Mong, C.A. (2003). Electronic Commerce Development in Small and medium Sized Enterprises. Business Project Management Journal, 9(1), 1-32. 
  • Sani, A.U. (2010). Globalization and the Future of African Continent. International Journal of Economic Development, Research and Investment, 1(1).
  • Sev, J.T. (2000). Modern Information Communication Technology in the Nigerian Banking Industry. African Journal of Economy and Society; Vol. 2, No. 2, January – December, 2000.
  • United Nations Economic and Social Council (2000). Ministerial Declaration on Development and International Cooperation in the 21st Century. The role of Information and Communication Technology in the Context of a Knowledge-based global Economy.
  • Available: http://www.un.org/documents/ecosco/decs/200/e2000.iapdf.
  • Woherem, E.E. (2001). Information and Communication Technology in the Nigerian Banking Industry. Lagos: Spectrum Books Limited.
  • Wright, P. and Noe, R. (1996). Management of Organizations. Boston: Irwin McGraw-Hill.
  •