Keyword

Knowledge management capability, Organizational learning, Supply chain management practices, Organizational performance

Abstract

The focus of this research is developing and examining a conceptual framework relating resource-based organizational capabilities and inter-organizational practices with organizational performance. Specifically, it investigates the relationship between knowledge management capability, organizational learning, supply chain management practices and organizational performance. Such a study is important as it contributes to the growing body of literature that links organizational capabilities and practices with organizational performance. In addition, it also contributes to empirical knowledge by applying the proposed conceptual framework in the Egyptian context, which is currently under-researched. The research approach adopted in this research includes an empirical examination of the hypothesized relationships among research variables applied on 63 factories with more than 100 employees located at New Borg Al-Arab industrial city using self-administrated questionnaires. The findings of this research provide evidence that knowledge management capability has an impact on organizational learning as well as on supply chain management practices. However, none of the research variables; i.e. knowledge management capability, organizational learning and supply chain management practices have an impact on organizational performance. The main conclusion drawn from this study is that knowledge management capability may be useful to managers for predicting organizational learning and coordinating supply chain management practices between supply chain members. In addition, it could be concluded that organizational performance, in the factories understudy, is affected by variables other than knowledge management capability, organizational learning and supply chain management practices. 


Full Text : PDF

References
  • Aloini, D., Pellegrini, L., Lazzarotti, V., and Manzini, R. (2015). Technological strategy, open innovation and innovation performance: evidences on the basis of a structural-
  • equation-model approach. Measuring Business Excellence, 19(3), pp. 22-41.
  • Andreeva, T. and Kianto, A. (2012). Does knowledge management really matter? Linking knowledge management practices, competitiveness and economic performance.    Journal of Knowledge Management, 16(4), pp. 617-636.
  • Bagozzi, R. P., and Yi, Y. (1988). On the evaluation of structural equation models. Journal of                the academy of marketing science, 16(1), pp. 74-94.
  • Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of
  •              Management, 17(1), pp. 99-120.
  • Bhatt, G. (2001). Knowledge management in organizations: examining the interaction         between technologies, techniques, and people. Journal of Knowledge Management,           5(1), pp. 68-75.
  • Bhosale, V.A. and Kant, R., 2016. Metadata analysis of knowledge management in supply chain: investigating the past and predicting the future. Business Process Management              Journal, 22(1), pp.140-172.
  • Bitar, J. and Hafsi, T. (2007). Strategizing through the capability lens: sources and outcomes of
  • integration. Management Decision, 45(3), pp. 403-419.
  • Bolívar-Ramos, M., García-Morales, V. and García-Sánchez, E. (2012). Technological            distinctive competencies and organizational learning: Effects on organizational           innovation to improve firm performance. Journal of Engineering and Technology                 Management, 29(3), pp. 331-357.
  • Chang, T. and Chuang, S. (2011). Performance implications of knowledge management      processes: Examining the roles of infrastructure capability and business strategy. Expert
  • Systems with Applications, 38(5), pp. 6170-6178.
  • Chuang, S. (2004). A resource-based perspective on knowledge management capability      and competitive advantage: an empirical investigation. Expert Systems with         Applications, 27(3), pp. 459-465.
  • Cook, L., Heiser, D. and Sengupta, K. (2011). The moderating effect of supply chain role on                the relationship between supply chain practices and performance. International Journal of Physical Distribution and Logistics Management, 41(2), pp. 104-134.
  • Cooper D. R., Schindler P. S. (2011). Business Research Methods. 11th ed. Singapore:                 McGraw-Hill Education.
  • Ding, M. J., Jie, F., A. Parton, K. and J. Matanda, M. (2014). Relationships between quality of information sharing and supply chain food quality in the Australian beef processing industry. The International Journal of Logistics Management, 25(1), pp. 85-              108.
  • Donlon, J.P. (1996), “Maximizing value in the supply chain”, Chief Executive, Vol. 117, pp.   54-63.
  • García-Morales, V., Jiménez-Barrionuevo, M. and Gutiérrez-Gutiérrez, L. (2012). Transformational leadership influence on organizational performance through organizational learning and innovation. Journal of Business Research, 65(7), pp. 1040-   1050.
  • Gharakhani, D. and Mousakhani, M. (2012). Knowledge management capabilities and SMEs' organizational performance. Journal of Chinese Entrepreneurship, 4(1), pp. 35-49.
  • Giunipero, L. C., Hooker, R. E., JosephMatthews, S. A. C. H. A., Yoon, T. E., and Brudvig, S. (2008). A decade of SCM literature: past, present and future implications. Journal of Supply Chain Management, 44(4), pp. 66-86.
  • Gold, A. H., and Arvind Malhotra, A. H. S. (2001). Knowledge management: An   organizational capabilities perspective. Journal of management information systems, 18(1), pp. 185-214.
  • Hair, J. (2010). Multivariate data analysis. 7th ed. Upper Saddle River, N.J.: Pearson Education.
  • Handzic, M. (2011). Integrated sociotechnical knowledge management model: an empirical evaluation. Journal of Knowledge Management, 15(2), pp. 198-211.
  • Hassan, S. and AL-Hakim, L. A. Y. (2011). The relationships among critical success factors of knowledge management, innovation and organizational performance: A     conceptual framework. International Conference on Management and Artificial Intelligence IPEDR vol.6, pp. 94 -103.
  • Ho, L. (2008). What affects organizational performance?.Industrial Management and Data      Systems, 108(9), pp. 1234-1254.
  • Huber, G. (1991). Organizational Learning: The Contributing Processes and the Literatures. Organization Science, 2(1), pp. 88-115.
  • Huo, B. (2012). The impact of supply chain integration on company performance: an           organizational capability perspective. Supply Chain Management: An International         Journal, 17(6), pp.596-610.
  • Jain, A. K., and Moreno, A. (2015). Organizational learning, knowledge management practices and firm´ s performance: an empirical study of a heavy engineering firm in India. The Learning Organization, 22(1), pp.14-39.
  • Jantunen, A. (2005). Knowledgeprocessing capabilities and innovative performance: an     empirical study. European Journal of Innovation Management, 8(3), pp.336-349.
  • Jerez-Gómez, P., Céspedes-Lorente, J. and Valle-Cabrera, R. (2005). Organizational              learning and compensation strategies: Evidence from the Spanish chemical   industry. Human Resource Management, 44(3), pp. 279-299.
  • Jiménez-Jiménez, D. and Sanz-Valle, R. (2011). Innovation, organizational learning, and     performance. Journal of Business Research, 64(4), pp.408-417.
  • KalianiSundram, V.P., Chandran, V.G.R. and Awais Bhatti, M., 2016. Supply chain practices and performance: the indirect effects of supply chain integration. Benchmarking: An       International Journal, 23(6), pp.1445-1471.
  • Khang, T., Arumugam, V., Chong, A. and Chan, F. (2010). Relationship between supply chain management practices and organisation performance: a case study in the
  •              Malaysian service industry. International Journal Modelling in Operations Management,               1(1), pp. 84-106.
  • Kim, S. W. (2006). Effects of supply chain management practices, integration and competition capability on performance. Supply Chain Management: An International                 Journal,11(3), pp. 241-248.
  • Kyobe, M. (2010). A knowledge management approach to resolving the crises in the information systems discipline. Journal of Systems and Information Technology, 12(2), pp.161-173.
  • Lee, H., and Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: an integrative view and empirical examination. Journal of management information systems, 20(1), pp.179-228.
  • Lee, S., Gon Kim, B. and Kim, H. (2012). An integrated view of knowledge management for performance. Journal of Knowledge Management, 16(2), pp.183-203.
  • Lee, Y. C., and Lee, S. K. (2007). Capabilities, processes, and performance of knowledge      management: a structural approach. Human Factors and Ergonomics in Manufacturing and Service Industries, 17(1), pp.21-41.
  • Li, S., Ragu-Nathan, B., Ragu-Nathan, T. and Subba Rao, S. (2006). The impact of supply    chain management practices on competitive advantage and organizational performance. Omega, 34(2), pp.107-124.
  • Liang, T., You, J. and Liu, C. (2010). A resourcebased perspective on information technology and firm performance: a meta analysis. Industrial Management and Data Systems, 110(8), pp.1138-1158.
  • Liu, H., Ke, W., Wei, K. K., and Hua, Z. (2013). The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility. Decision Support Systems, 54(3), pp.1452-1462.
  • López, S. P., Peón, J. M. M., and  Ordás, C. J. V. (2005). Organizational learning as a determining factor in business performance. The learning organization, 12(3), pp. 227-245.
  • López, S. P., Peón, J. M. M., and Ordás, C. J. V. (2004). Managing knowledge: the link between culture and organizational learning. Journal of knowledge management, 8(6), pp. 93-104.
  • Mills, A. and Smith, T. (2011). Knowledge management and organizational performance: a decomposed view. Journal of Knowledge Management, 15(1), pp. 156-171.
  • Noruzy, A., Dalfard, V. M., Azhdari, B., Nazari-Shirkouhi, S., and Rezazadeh, A. (2013). Relations between transformational leadership, organizational learning, knowledge management, organizational innovation, and organizational performance: an empirical investigation of manufacturing firms. The International Journal of Advanced Manufacturing Technology, 64(5-8), pp. 1073-1085.
  • Nunnally, J. (1978). Psychometric Theory. New York: McGraw-Hill.                                           
  • Pan, S. and Scarbrouth, H. (1998). A socio-technical view of knowledge-sharing at
  •              Buckman laboratories. Journal of Knowledge Management, 2 (1), pp. 55–66.
  • Okongwu, U., Brulhart, F. and Moncef, B., 2015. Causal linkages between supply chain       management practices and performance: a balanced scorecard strategy map         perspective. Journal of Manufacturing Technology Management, 26(5), pp.678-702.
  • Prajogo, D. and Olhager, J. (2012). Supply chain integration and performance: The effects of long-term relationships, information technology and sharing, and logistics integration. International Journal of Production Economics, 135(1), pp. 514-522.
  • Rashed, C. A. A., Azeem, A., and Halim, Z. (2010). Effect of information and knowledge    sharing on supply chain performance: a survey based approach. Journal of        Operations and
  • Supply Chain Management, 3(2), 61-77.
  • Rhodes, J., Lok, P., YuYuan Hung, R. and Fang, S. (2008). An integrative model of organizational learning and social capital on effective knowledge transfer and perceived organizational performance. Journal of Workplace Learning, 20(4), pp. 245-258.
  • Richard, P. J., Devinney, T., Yip, G., and Johnson, G. (2009). Measuring organizational        performance: towards methodological best practice. Journal of Management, 35(3), pp. 718-804.
  • Robb, D., Xie, B. and Arthanari, T. (2008). Supply chain and operations practice and performance in Chinese furniture manufacturing. International Journal of Production Economics, 112(2), pp. 683-699.
  • Ruiz-Mercader, J., Meroño-Cerdan, A. and Sabater-Sánchez, R. (2006). Information
  •              technology and learning: Their relationship and impact on organisational performance in small businesses. International Journal of Information Management, 26(1), pp. 16-29.
  • Salim, I. M., and Sulaiman, M. (2011). Organizational learning, innovation and performance: a study of Malaysian small and medium sized enterprises. International Journal of Business and Management, 6(12),  pp. 118- 125.
  • Samuel, K., Goury, M., Gunasekaran, A. and Spalanzani, A. (2011). Knowledge    management in supply chain: An empirical study from France. The Journal of Strategic Information Systems, 20(3), pp. 283-306.
  • SanzValle, R., NaranjoValencia, J., JiménezJiménez, D. and PerezCaballero, L. (2011).     Linking organizational learning with technical innovation and organizational culture. Journal of Knowledge Management, 15(6), pp. 997-1015.
  • Schermelleh-Engel, K., Moosbrugger, H., and Müller, H. (2003). Evaluating the fit of            structural equation models: Tests of significance and descriptive goodness-of-fit measures. Methods of psychological research online, 8(2), pp. 23-74.
  • Schoenherr, T., Griffith, D. A., and Chandra, A. (2014). Knowledge Management in Supply Chains: The Role of Explicit and Tacit Knowledge. Journal of Business Logistics, 35(2),   pp. 121-135.
  • Škerlavaj, M., and Dimovski, V. (2009). Organizational learning and performance in two            national cultures: A multi-group structural equation modeling approach (pp. 321-367).             Springer US.
  • Sundram, V. P. K., Ibrahim, A. R. and Govindaraju, V. C. (2011). Supply chain management practices in the electronics industry in Malaysia. Benchmarking, 18(6), pp. 834-855.
  • Tamayo-Torres, I., Tamayo-Torres, I., Gutiérrez-Gutiérrez, L.J., Gutiérrez-Gutiérrez, L.J., Llorens-Montes, F.J., Llorens-Montes, F.J., Martínez-López, F.J. and Martínez López, F.J., 2016. Organizational learning and innovation as sources of strategic fit. Industrial Management & Data Systems, 116(8), pp.1445-1467.
  • Tan, K. C., and Cross, J. (2012). Influence of resource-based capability and inter     organizational coordination on SCM. Industrial Management and Data Systems,               112(6), pp.  929-945.
  • Tanriverdi, H. (2005). Information technology relatedness, knowledge management  capability, and performance of multibusiness firms. MIS quarterly, 29 (2), pp. 311-     334.
  • Theriou, G. and Chatzoglou, P. (2008). Enhancing performance through best HRM practices, organizational learning and knowledge management. European Business Review, 20(3), pp. 185-207.
  • Tippins, M. and Sohi, R. (2003). IT competency and firm performance: is organizational      learning a missing link?.Strategic Management Journal, 24(8), pp. 745-761.
  • Tseng, S. and Lee, P. (2014). The effect of knowledge management capability and dynamic capability on organizational performance. Journal of Enterprise Information Management, 27(2), pp. 158-179.
  • Wong, W. P. and Wong, K. Y. (2011). Supply chain management, knowledge management capability, and their linkages towards firm performance. Business Process Mgmt Journal, 17(6), pp. 940-964.
  • Xu, D., Huo, B., and Sun, L. (2014). Relationships between intra-organizational resources, supply chain integration and business performance: An extended resource-based        view. Industrial Management and Data Systems, 114(8), pp. 1186-1206.
  • Yang, C., and Chen, L. C. (2009). On Using Organizational Knowledge Capabilities to         Assist Organizational Learning. In Knowledge Management and Organizational           Learning (pp. 302-318). Springer US.
  • Youn, S., Yang, M. G. M., Hong, P., and Park, K. (2013). Strategic supply chain partnership, environmental supply chain management practices, and performance outcomes: an empirical study of Korean firms. Journal of Cleaner Production, 56(1), pp. 121-130.
  • Zikmund, W. G. (2003). Business research methods. 7th ed. Mason, OH: Thomson/South-        Western.